Programme outline |  |
The programme is structured around four key areas:
- Investment options: risk and return, investment routes, investment types and funds (16 mins)
- Underwriting: how morbidity and mortality affect premiums, and the considerations which the underwriting process looks at (4 mins)
- How products are sold: the two main distribution channels - financial advisers and direct marketing (4 mins)
- How products are charged and paid for: the different types of commission, fees and charges associated with selling and servicing a product, and the three stages of a product lifecycle to which they can be applied (10 mins)
Topics include:
- Underwriting; what it is and how it is done
- Morbidity and mortality
- Investment options; the relationship between risk and return, the risk associated with different investment types and a guide to funds
- Distribution channels; how financial products are sold
- Charges and fees; how companies make their money from the sale and servicing of financial products, and how financial advisers are paid for their services
- Setting up charges and maintaining a charging system
Length of programme: 34 minutes
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Unique features | |
- Scenario based – the learner is a new employee at Financial Services For You Ltd and has been assigned a mentor, Anand. The learner follows Anand as he completes appointments with clients and deals with customer queries.
As a trainee adviser, the learner has been set the task of setting up a workshop on investment options for potential customers. Anand meets the learner to discuss the workshop and this incorporates questions to ensure that the learner understands investment products.
This refreshing and lively approach enables learners to gain knowledge from learning materials based on real life situations.
- Different learning techniques are used to suit all types of learners including writing an email, a test and a conversation between two characters.
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Benefits for employers | |
- As an online programme employees are able to access learning around their work commitments
- Short, online assessments continually test and reinforce employees’ learning allowing employers to be confident that their staff have retained essential information
- It is developed by the industry for the industry
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Benefits for employees | |
- Enables employees to gain the confidence which will help them to perform their role more effectively and give them a firm base on which to build their skills and knowledge
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