Introduction to Mortgages consists of six main lessons on:

• Overview of mortgages - the different types of mortgages available and how they work (24 mins)
• Repayment mortgages – how they work and different options (11 mins)
• Endowments – features (18 mins)
• Interest only: Pension & ISAs (13 mins)
• Protecting payments – income and critical/serious illness cover (12 mins)
• Regulation of mortgages – who regulates, what it is and why (4 mins)

Topics include:

• How mortgages can be used to accumulate capital and why
• Features of term assurance
• Decreasing and level terms
• Role of main industry bodies in regulation of mortgages
• Risk

Length of programme: 82 minutes

• Scenario based – Bruce and Lisa are buying their first home. Clive, Bruce’s brother, and his friend Chris give them advice. The learner follows Bruce and Lisa as they plan to buy their first house, exploring their different mortgage options and finding out all they need to know to get a mortgage. Bruce and Lisa go to see Anand to discuss borrowing capacity, interest rate options, mortgage lender fees and costs.
  
  Clive and Maggie want to sell their house and they have an endowment mortgage which they undertake research on. They have looked on an internet forum which contains advice from people about unit linked endowment policies. They meet with Anand to discuss their options. As Clive has a personal pension fund and they have an ISA they consider these as options for paying off part of the mortgage if the endowment falls short. Anand also gives them advice on the different types of pensions and payment protection plans.
  
  This refreshing and lively approach enables learners to gain knowledge from learning materials based on real life situations.

• Employee records of completion demonstrates a firm’s commitment to the rules and regulations imposed by the regulators concerning the selling and servicing of financial services products
• It is developed by the industry for the industry
• As an online programme employees are able to access learning around their work commitments
• Employers can be reassured that through short assessments and reinforced learning employees understand essential information

• Enables employees to gain the confidence which will help them to perform their role more effectively and benefit customer service.