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Navigator


Orient, Discover, Plot and Roadmap your business needs with the Navigator Approach. At the heart of the Navigator Approach is the Navigator Discovery Tool - a structured, automated questionnaire to help gather facts and analyse results. A professional report is produced which is used by your dedicated Business Analyst to support independent advice on practical development and skills solutions.

 

Benefits


  • The Navigator Discovery Tool diagnoses your specific business needs
  • The results of the Navigator Discovery Tool will give you a better understanding of the areas of strength and development needs within your business
  • You will have support from a dedicated Business Analyst who will take you through the four step Navigator Approach
  • The Navigator Discovery Tool is designed specifically with financial services in mind so it is relevant to your business
  • The tool is user-friendly, concise and professional

Why Use Navigator?


  • You can tailor the Navigator Approach to your business. Choose from the standard performance area question sets, the shortened versions, or create a bespoke programme with your Business Analyst to suit your business needs
  • The professional report produced by the Navigator Discovery Tool can inform an action plan to target business areas identified as ones needing improvement
  • The Navigator Discovery Tool covers eight main areas of business performance so that a comprehensive evaluation can be made
  • Use the Navigator Discovery Tool to kick-start your business planning process, have your senior managers use it individually to produce a combined report or use it as an annual barometer for a benchmark on progress.

What does it include?


  • A four step approach to undertake a structured, face-to-face fact find with a dedicated business analyst
  • The Navigator Discovery Tool, a web-based questionnaire made up of the following main business performance areas:

    • Serving customers well
    • Managing performance
    • Strong organisation
    • Effective operations
    • Leadership at all levels
    • Behaving the right way
    • Innovating and improving
    • Skilled workforce

  • The option to choose from additional performance areas such as Compliance with Regulatory Requirements.
  • A professional report that highlights your strengths, development needs, and potential solutions to work towards enhanced business performance

If you are interested in Navigator please contact us for more information


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The National Financial Services Skills Academy is a company, limited by guarantee, registered in England and Wales with company number 6205260.
The trading name is the National Skills Academy for Financial Services. © 2010 NSAFS
A Registered Charity number 1129904.
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